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Communications Manager

Date Posted: 1/4/2017
Organization: Association of Reproductive Health Professionals
Location: Washington, DC

Description of Organization:

The Association of Reproductive Health Professionals—one of the best and most unique places to work in DC—is seeking an articulate, enthusiastic, flexible, and organized communications professional to serve as a senior manager. This is a newly-created position at ARHP.

About ARHP
ARHP trains, supports, and advocates for the sexual and reproductive health professionals who impact patients’ lives. Our mission is to transform and improve SRH care and access through professional training and advocacy. We translate high-quality science into practice and policy through accredited, peer-reviewed programs and policy efforts, and we bring together professionals across disciplines and specialties for evidence-based training and network building.

Position Responsibilities:

The senior manager, communications, oversees ARHP’s communications and promotion portfolio, and works collaboratively with team members to raise the profile of the organization and its work among members, key stakeholders, and other key audiences. The ideal candidate will have the following qualifications:

  • Relevant Bachelor’s degree required, Master’s degree preferred; Minimum of five years of communications management experience; Minimum of three years of health or health communications experience; Demonstrated proficiency with Microsoft Office Suite software; Demonstrated social media, HTML, and website management proficiency
  • Strong organizational skills
  • Demonstrated oral and written communication skills
  • Demonstrated experience planning and implementing health communications activities in a non-profit health-related environment
  • Working knowledge of best practices for evaluation metrics for traditional and web-based communications activities
  • Flexibility and adaptability within a changing environment
  • Strong conceptual ability that includes strategic thinking skills
  • High standards for quality control and customer service
  • Success in developing and meeting project timelines
  • Experience using a collaborative approach to guide working groups
  • Facility with leveraging the work of volunteer committees and individuals
  • Demonstrated ability to select, manage, and evaluate effective consultants
  • Willingness to wear multiple hats in a small team environment
  • Experience developing and managing nonprofit budgets
  • Familiarity with sexual and reproductive health topics
  • Strong commitment to reproductive health and justice
  • Responsibilities
    Communications Strategy and Planning

  • Develop and execute annual strategic communications plan.
  • Supervise all promotional activities for ARHP programs and publications.
  • Manage the development, distribution, and maintenance of all print and electronic collateral including, brochures, postcards, flyers, etc.
  • Supervise the inclusion of ads and printed promotions in ARHP’s peer-reviewed journal, Contraception: an international reproductive health journal.
  • Coordinate with education staff and consultants to develop promotional plans—including timelines—for ARHP activities.
  • Establish performance metrics; track and report impact of strategic marketing and communications efforts.
  • Represent ARHP at sessions, briefings, and conferences when necessary.
  • Policy and Advocacy Support
  • Write and disseminate action alerts and organizational statements in collaboration with the president and CEO and the policy committee.
  • Ensure policy and advocacy initiatives are communicated to the ARHP board of directors, staff, and constituents.
  • Identify and contract with relevant vendors.
  • Coordinate with vendors to ensure smooth development of digital products.
  • Online Outreach
  • Manage the creation and publication of relevant, original, high-quality social media content
  • Identify and improve organizational development aspects that would improve content (ie: employee training, recognition and rewards for participation in the company’s marketing and online review building)
  • Create a regular content publishing schedule
  • Implement a content editorial calendar to manage content and plan specific, timely advocacy campaigns
  • Promote content through social media and traditional advertising
  • Supervise website activities, including technology, design, and other communications staff, consultants, and subcontractors
  • Coordinate ARHP’s selection, contracting, and migration for a new website
  • Collaborate with the education and development teams to develop new and innovative digital educational products (e.g., podcasts, whiteboard videos, etc.)
  • Monitor website for accuracy, completeness, and relevance
  • Ensure up-to-date content for program-related pages on the ARHP website, in collaboration with ARHP team members
  • Work with education team to ensure ARHP’s open-access database of peer-reviewed, evidence-based teaching materials (“CORE”), is regularly updated
  • Develop and execute measurable objectives to enhance website quality and accuracy
  • CRM and LMS Management
  • Collaborate with the executive and membership assistant to ensure the accuracy and efficacy of the database (CRM)
  • Oversee the selection, contracting, and migration to a new Learning Management System (LMS)
  • Collaborate with executive and membership assistant to ensure that ARHP’s database, including membership and supporter lists, are accurate and up-to-date Media and Public Relations
  • Write and disseminate press releases and statements in collaboration with the president and CEO and policy committee
  • Strategically increase the level and quality of ARHP media contacts to refine and enhance communications and public relations activities
  • Report media activities to ARHP staff and board
  • Administration
  • Supervise communications staff, consultants, vendors, and interns: Establish work and project plans; track team members’ progress; provide support, guidance, and technical assistance in performing work tasks; conduct introductory period and annual performance reviews; hire new staff members; implement performance improvement plans, as necessary
  • Identify and coordinate with relevant vendors to ensure smooth development of ARHP products
  • As with all ARHP staff members, perform general administrative duties as needed

  • Qualifications:
    The ideal candidate will have:
  • A bachelor’s or master’s degree in communications.
  • A minimum of six years of communications management experience.
  • Three years of experience working in in the health field or health communications.
  • Familiarity with sexual and reproductive health topics.
  • Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, Publisher, etc.).
  • Proficiency with social media.
  • Familiarity or proficiency with HTML and website management.
  • Strong organizational skills.
  • The ability to be a team player and flexible and seamlessly manage multiple tasks and projects under tight deadlines and competing priorities.
  • Excellent customer service skills.
  • Excellent oral and written communication skills.
  • A strong commitment to reproductive justice.

  • Apply To:

    Hours: 35-hour week, Monday—Friday, 9 am—5 pm, with possible exceptions/variances in standard schedule agreement at discretion of the President/CEO. This is a full-time, exempt position that may require travel and extended work hours.

    Location: Based in Washington, DC. May include telework part or full-time at discretion of the president/CEO.

    Reporting: The senior manager, communications reports to ARHP’s president/CEO

    Salary and Benefits: ARHP offers a competitive salary and benefits package; ARHP maintains a family-friendly work environment, and respects and encourages work/life balance

      Application Procedure: To be considered for this position, please submit the following three documents to with "communications manager" in the subject line:
    1. Cover letter with salary requirement
    2. Resume or CV
    3. Communications exercise: please submit a one-page communication plan for a professional education program. Topic: new contraceptive methods. Audience: women’s health providers nationwide who work in hospitals and clinics. Timeframe: six months. Goal: encourage participation in web-based and “live” sessions. Application deadline: March 24, 2017. Incomplete applications will not be considered. Unfortunately, due to the volume of submissions, we are unable to respond to all inquiries.
    4. One graphic design sample

    ARHP is an equal opportunity employer affording all employees and job applicants fair and equal treatment. ARHP complies with all applicable federal, state, and local laws prohibiting employment discrimination, including discrimination based on race, age, color, gender identity and/or expression, religion, national origin, marital status, family responsibilities, sexual orientation, veteran status, HIV status, and disabilities. People of color, LGBTQ individuals, disabled persons, and veterans are encouraged to apply.